Overview
For UK small businesses and charities, the website is often the most exposed system they own. If your WordPress or other CMS site has been hacked, we clean it, close the entry point and help you deal with search-engine warnings. If personal data may have been exposed, we help you work out whether an ICO report is needed.
A compromised website can redirect visitors to scams, inject spam into search results, steal payment details, or get your domain flagged by browsers and search engines. Speed matters — but so does finding the root cause, or the infection simply returns.
Our team removes malicious code, backdoors and unauthorised accounts, identifies the entry point (often an outdated plugin, weak credentials or a vulnerable custom component), patches it, and hardens your site and hosting configuration. We help with search-engine and blocklist review requests once the site is clean.
Ongoing website security plans add monitoring, managed web application firewall rules and periodic vulnerability testing.
How our managed services work for UK organisations
- Cover through UK nights, weekends and bank holidays, when in-house teams are offline
- Escalations go to your named UK contacts by phone, email or Microsoft Teams, following agreed severities
- Monthly service reviews scheduled within UK business hours, with evidence packs for ISO 27001, Cyber Essentials and the NHS DSPT
- Data processing agreement covering transfers from the UK, using the IDTA or UK Addendum where personal data is involved
What's included
Our approach
- TriageAssess infection scope, take backups and preserve evidence.
- Clean-upRemove malicious code and unauthorised access.
- Fix the entry pointPatch and harden the vulnerable component.
- RecoveryVerify clean status and support review requests.
- ProtectOptional monitoring, WAF and periodic testing.
What you receive
- Clean, verified website
- Incident summary and root cause
- Hardening checklist applied
- Credentials rotation guidance
- Optional ongoing monitoring plan
Standards & frameworks
- OWASP Top 10:2025
- CIS Benchmarks
- PCI DSS 6.4 (payment pages)
- Cyber Essentials
Frequently asked questions
How quickly can you clean a hacked site?
Many websites can be cleaned within one to two business days; complex or repeatedly reinfected sites take longer because root-cause analysis is essential.
Do you work with WordPress and custom sites?
Yes — WordPress, other CMS platforms and custom-built applications.
Will my site come off search-engine warnings?
Once the site is clean, we help you submit review requests. Final decisions and timing rest with the search engine or browser vendor.
Can you support UK organisations from India?
Yes. All services are delivered remotely by our team in India. India is 4.5 hours ahead of UK time during British Summer Time and 5.5 hours ahead in winter, so our working day overlaps with yours every morning and afternoon. Testing windows and escalation contacts are agreed around your UK schedule, and 24/7 services run around the clock.
Where is our data processed?
Engagement data is handled by our team in India under NDA, with encrypted storage, least-privilege access and secure deletion at the end of the agreed retention period. We can sign a data processing agreement using the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU standard contractual clauses where personal data is involved.