Overview
AI helps our analysts work through alerts faster, which means quicker answers for UK clients during the working day and overnight. Every decision to escalate or contain is still made by a named analyst, and summaries are written in plain English.
Security teams face more alerts than humans can investigate. AI and automation help by enriching alerts with context, correlating related signals, summarising investigations and suggesting next steps — so analysts spend their time on decisions rather than data gathering.
Our AI-powered security operations combine behavioural analytics, automated enrichment and AI-assisted investigation with experienced SOC analysts. Low-risk, well-understood alerts are handled by automated playbooks; complex or high-impact cases are escalated to humans with a clear summary and evidence.
We apply strict guardrails: AI never takes high-impact actions without approved playbooks, outputs are reviewed, and your data is handled under defined privacy controls.
How our managed services work for UK organisations
- Cover through UK nights, weekends and bank holidays, when in-house teams are offline
- Escalations go to your named UK contacts by phone, email or Microsoft Teams, following agreed severities
- Monthly service reviews scheduled within UK business hours, with evidence packs for ISO 27001, Cyber Essentials and the NHS DSPT
- Data processing agreement covering transfers from the UK, using the IDTA or UK Addendum where personal data is involved
What's included
Our approach
- AssessReview alert volumes, tools and workflows.
- AutomateDeploy enrichment and approved playbooks.
- AugmentIntroduce AI-assisted triage and summaries.
- GovernGuardrails, approvals and quality review.
- OptimiseMeasure and improve speed and accuracy.
What you receive
- Automation and AI use-case design
- Approved response playbooks
- AI-assisted triage in SOC workflows
- Guardrail and governance documentation
- Monthly efficiency metrics
Standards & frameworks
- MITRE ATT&CK
- NIST AI RMF
- ISO/IEC 42001
- NIST CSF 2.0
- NCSC secure AI development guidelines
Frequently asked questions
Does AI replace your SOC analysts?
No. AI handles repetitive enrichment and summarisation; analysts make decisions and remain accountable.
Is our data used to train public AI models?
No. Client data is processed under defined privacy controls and is not used to train public models.
Can we use this with our existing SIEM?
Yes. AI-powered operations can be layered onto existing SIEM, EDR and SOAR tooling.
Can you support UK organisations from India?
Yes. All services are delivered remotely by our team in India. India is 4.5 hours ahead of UK time during British Summer Time and 5.5 hours ahead in winter, so our working day overlaps with yours every morning and afternoon. Testing windows and escalation contacts are agreed around your UK schedule, and 24/7 services run around the clock.
Where is our data processed?
Engagement data is handled by our team in India under NDA, with encrypted storage, least-privilege access and secure deletion at the end of the agreed retention period. We can sign a data processing agreement using the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU standard contractual clauses where personal data is involved.