Overview
Most UK businesses run on Microsoft 365 and Entra ID, which makes identity the front door for attackers. Our ITDR service watches for MFA fatigue, token theft, suspicious consent grants and privilege escalation, and acts quickly enough to stop business email compromise before money moves.
Attackers increasingly log in rather than break in. Phished credentials, MFA fatigue, session-token theft and over-privileged service accounts let them move through your environment looking like legitimate users — invisible to tools that only watch endpoints.
Managed ITDR focuses on the identity layer. We monitor authentication and directory activity across on-premises Active Directory, cloud identity providers and SaaS SSO, detect suspicious behaviour such as impossible travel, MFA bombing, Kerberos attacks and unexpected privilege changes, and respond by disabling accounts, revoking sessions and resetting credentials under agreed playbooks.
ITDR pairs naturally with Managed ISPM, which reduces identity risk before it is exploited.
How our managed services work for UK organisations
- Cover through UK nights, weekends and bank holidays, when in-house teams are offline
- Escalations go to your named UK contacts by phone, email or Microsoft Teams, following agreed severities
- Monthly service reviews scheduled within UK business hours, with evidence packs for ISO 27001, Cyber Essentials and the NHS DSPT
- Data processing agreement covering transfers from the UK, using the IDTA or UK Addendum where personal data is involved
What's included
Our approach
- ConnectOnboard directory, IdP and SSO telemetry.
- BaselineLearn normal authentication and admin behaviour.
- DetectDeploy identity attack detections mapped to MITRE ATT&CK.
- Respond24/7 triage and identity containment playbooks.
- ReviewMonthly identity threat and exposure reporting.
What you receive
- Identity telemetry coverage map
- Identity attack detection library
- Containment playbooks
- Monthly identity threat report
- Recommendations for ISPM hardening
Standards & frameworks
- MITRE ATT&CK (Credential Access, Privilege Escalation)
- NIST SP 800-63
- CIS Control 5 & 6
- ISO/IEC 27001 A.5.15–5.18
- Cyber Essentials
Frequently asked questions
What is ITDR?
Identity Threat Detection and Response is the practice of detecting and stopping attacks that target identity systems and accounts, such as credential theft, privilege escalation and account takeover.
Does ITDR replace MFA?
No. MFA reduces risk, but attackers bypass it through fatigue attacks, token theft and misconfiguration. ITDR detects those bypasses.
Which identity platforms are supported?
On-premises Active Directory, Microsoft Entra ID, Okta and other major identity providers and SSO platforms.
Can you support UK organisations from India?
Yes. All services are delivered remotely by our team in India. India is 4.5 hours ahead of UK time during British Summer Time and 5.5 hours ahead in winter, so our working day overlaps with yours every morning and afternoon. Testing windows and escalation contacts are agreed around your UK schedule, and 24/7 services run around the clock.
Where is our data processed?
Engagement data is handled by our team in India under NDA, with encrypted storage, least-privilege access and secure deletion at the end of the agreed retention period. We can sign a data processing agreement using the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU standard contractual clauses where personal data is involved.